Privacy Policy
Last updated: September 24, 2026
1. Information We Collect
We collect information you provide directly, including your name, email address, shipping address, phone number, and payment details when you create an account, place an order, or contact us. We also automatically collect certain data such as IP address, browser type, and browsing behaviour through cookies.
2. How We Use Your Information
We use your information to process orders, deliver products, communicate with you about your orders, send promotional materials (with your consent), improve our services, and prevent fraud. We do not sell your personal information to third parties.
3. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookies through your browser settings. Disabling cookies may affect site functionality.
4. Data Sharing
We may share your information with trusted third-party service providers who assist in operating our website, conducting business, and serving you (e.g., payment processors, shipping carriers). These parties are obligated to keep your information confidential.
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.
6. Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We will also retain data as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@bookaide.com.